In the Hotel & Hospitality industry, repeat business and growth is built on reputation and the strength of service, be it online or offline, it’s essential.
Not only does online review management provide excellent customer service, it has also been shown to increase your business’s local SEO (search results ranking) boosting turnover, generating more bookings, and attracting more work.
With Review Assistant you can rest easy knowing your review responses are personalised, professional, & handled in a timely manner. By prioritizing responses, we can improve not only customer experience but also your online search ranking, positioning your Hospitality business for success.
Freeing you up to focus on running the business.
Say Goodbye to Time-Consuming Review Management with Our Expert Review Response Service
Add our Management team account to your online business profile.
Sit back and let us manage your reviews and grow your online reputation and ranking
A critical mistake many Hospitality & Hotel businesses make is to overlook the importance of their online reputation, especially as they are critically focused on their in house service.
Todays customers usually begin their search for hospitality services in and around a location they’re looking to visit, making their plans via online searches, and as such your online business profile and its reviews are some of the most important areas affecting your discoverability.
Effective Review Management of your Google business profile with Review Assistant will have the biggest impact on ensuring you rank high in those search results and are “seen” by potential customers.
Research shows that 97 percent of people read online reviews when looking for a local business and more than 70 percent of consumers take action after reading positive reviews.
To have any chance to surpass your competitors, you must prioritize your online reputation management.
Whitespark’s Local Search Ranking Survey of 2021 shows reviews are the second most important ranking factor to local SEO, after having a Google Business Profile (formerly GoogleMyBusiness).
So your dedication to online review management and customer service have a huge impact on your business being recommended in Google searches. Despite it being so vital it’s a lot of work to manage reviews every single day, responding to incoming reviews when you could be focusing on other aspects of your business or taking time out with friends of family.
Say goodbye to endless hours spent scrolling through review platforms, crafting responses, and monitoring feedback. Our solution manages the entire process, freeing up your time to focus on other areas of your business.
Our platform is designed to handle negative reviews with care, turning them into opportunities for improvement. And with a focus on generating more positive reviews, you’ll see an increase in customer satisfaction and a boost in your online reputation.
At Review Assistant, our online reputation management services are all-inclusive.
We do it all for you so you can use your time and resources on other important aspects of your business instead of spinning in circles chasing reviews.
As one of the leading online reputation management companies, Review Assistant elevates your business to greater heights.
Work smarter not harder!
Our review management service lets you and your staff focus on what you do best building your business.
Review Assistant will give you more free time, less stress and less costs from having to manage all of your reviews.
Show Search engines and your target audience your commitment to superior customer service with the ultimate set & forget management service from Review Assistant
We understand you have a lot of questions, we’ve pulled some of the more common ones together here, but if there’s anything else you need to know just reach our team of review management experts will be happy to answer your questions.
Using the Review Assistant service can help businesses save time and maintain a positive online reputation. Additionally, actively engaging with customers through review responses improves SEO and attract new customers to your business.
Review Assistant is a service that helps businesses manage their online reputation by responding to customer reviews, both positive and negative, on various review platforms such as Google. We monitor these platforms for new reviews and then craft professional, personalised responses that address the customer's feedback
Even if your business doesn't have any negative reviews, using Review Assistant can help maintain your excellent online reputation by responding to positive reviews and showing customers that you value their feedback. Whilst having a positive impact on your SEO.
The cost of a review response service can vary depending on the level of service and number of platforms you require.
However, we do offer a tailored service at affordable pricing plans that can fit within most business budgets.
A high-quality review response service will craft personalized responses that address the specific feedback provided by each customer.
Additionally, many providers offer customizable response templates that can be tailored to fit your brand's tone and voice.
Review Assistant will craft high-quality personalized responses that address the specific feedback provided by each customer, we can also tailor these to fit your brand's tone and voice.
Additionally, we offer customizable responses, if you prefer the personal touch for your negative reviews we can make adjustments to suit your business.
No, using a professional review response service such as Review Assistant will not negatively impact your online reputation.
In fact, it can improve your online reputation by ensuring that all reviews are responded to in a professional and timely manner.
Experience the power of review management for your business.
~ Sign up for our free trial and demo today ~
See how our tailored responses & professional complaint handling can revolutionise the way you handle customer feedback to save you time, improve your online reputation, and increase customer satisfaction!
Don’t wait, sign up now and take the first step towards a more efficient
and effective review management strategy!